The Assistant Property Manager works closely with the Property Manager in the daily operations and financial performance of a medium sized (200-400 unit) property. Some of the specific duties of the Assistant Property Manager include collecting rent from residents and other, ancillary income; posts, or records, the income in the One Site system; may complete Final Account Statements (FASs) and/or perform inspection of recently vacated apartments; handles rent collection, problems and keeps files on each resident; assists the Property Manager to address and resolve internal and external issues of associates, residents, and vendors; leases apartments as needed and may oversee the work of other leasing personnel. All associates must successfully clear a background investigation to include but may not be limited to: criminal background check, pre-employment drug screening and an employment verification process. Must be flexible and able to work varied schedule, including some weekends and some holidays as required
Essential Duties and Responsibilities:
Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service. Collects rent from residents and posts it in the One Site system. May complete the Final Account Statements (FASs) for vacated apartment units in the One Site system. May perform a physical inspection of recently vacated apartments. Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time. Sends out renewal notices. Performs leasing activities, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects, and closing the sale by obtaining rental application and deposit. Assists the Property Manager in addressing and resolving internal and external issues of associates, residents, and vendors. May oversee the work of leasing and other office personnel. Assumes the duties of the Property Manager in case of the Property Manager’s absence.
Medical, Dental & Vision InsuranceCompany Paid Life & Disability InsuranceApartment DiscountHolidays, Sick and Paid Time OffRequired
Knowledge of basic bookkeeping and accounting practices.Knowledge of property management business procedures.Knowledge and compliance with community rental information and Federal, State and Local Fair Housing guidelines.Ability to maintain an organized filing and schedule system.Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors.Good sales and customer service skills.Ability to read, understand and explain resident ledgers.Knowledge of and ability to use Microsoft Office application software and Onesite. Must have a valid driver’s license or access to immediate transportation to attend meetings, events, and daily activities.
High school education and two years of experience in a customer service position where bookkeeping or financial responsibility is significant, or one year of experience in a property management position such as Leasing Consultant or Bookkeeper where customer service and financial accounting is used. Functional knowledge of Microsoft Office applications. Post-high school education, preferably in bookkeeping or accounting and CAM or NALP certification preferred. One Site knowledge and experience preferred.