Our mission is to provide our residents an exceptional living experience through personalized attention, trustworthy management, and timely maintenance of our communities. Key understands the intricate details of managing and owning Class A multi-family properties. As one of Louisiana’s largest privately-owned real estate companies, we are focused on every aspect of the business. Bolstered by an unparalleled array of services, our business model combines technology-enabled systems and processes, outstanding local market expertise and the strength, efficiencies and resources of a regional company. We emphasize execution, market knowledge and alignment with owner goals as the keys to optimizing net operating income, preserving the asset and maximizing long-term value. Through operational precision, we deliver quality and value across each of our fully integrated services. Key builds trust through reliable execution. Regardless of property type, our broad multi-family experience ensures detailed, proven strategies will be applied to your goals, and your property’s needs.
- Management of property operations
- Develop and implement marketing plan and rent recommendations
- Establish property operating and rental policies
- Maintain resident and community relations
- Collect rent, deposits, and other fees
- Lease modification, execution, reinforcement, and removal
- Full maintenance of property
- Manage and review vendor relationships
- Recruit, train, manage and dismiss employees
- Execute repairs and minor capital improvements
- Manage bad debt
- Ensure compliance with all agreements, laws, and policies
- Respond to resident requests, explain policies, and negotiate settlements
- Hold regular property inspections
- Prepare weekly status reports
- Attend weekly telephone meetings with owner representative
- Weekly status report
- Attend weekly telephone meetings with owner representative
- Strategic planning
- Maintenance of required payroll records
- Full tax and mortgage services
- Assist lawyers or tax consultant with property tax appeals
- Budget setting and tracking
- Full accounting and financial reporting